Comcast clarifies its xfinity that is free Flex for internet-only clients

Comcast clarifies its xfinity that is free Flex for internet-only clients

In September, Comcast announced so it will be making its Xfinity Flex television box that is streaming for several of the internet-only clients. Nonetheless, as it happens that not totally all internet-only customers will likely to be getting the free offer — at least perhaps perhaps not straight away.

In the event that you hire your cable modem/router from Comcast, you will get the Xfinity Flex free of charge, in place of the need to spend the most common $5 each month leasing, and that offer had been effective whenever deal had been established. But Comcast neglected to point out that the offer ended up beingn’t quite prepared for several of the clients, which led to a report that is somewhat scathing The Verge claiming that the offer had disguised a concealed $13 each month cost ( the quantity of the modem/router leasing).

Digital Trends contacted Comcast to access the base for the problem. Here’s the company’s formal comment:

Whenever available later on this present year, Internet-only clients will likely not need certainly to rent a gateway from Comcast to have Flex. Internet-only clients should be able to get Flex utilizing the gateway that is xfinity-compatible of choosing. (extra information on suitable gear can be located here: . And Xfinity Internet-only clients who currently lease our gateway will get Flex put into their account today at no cost that is additional.

Therefore, important thing? There is no need to hire your equipment from Comcast to have in from the free Xfinity Flex deal, however you can’t have it immediately. Comcast declined to inform us precisely whenever “later this year” will be, however when forced about them, we had been told it will be “really quickly.”

Launched in March 2019, Xfinity Flex was once a $5 every month extra cost for internet-only Comcast readers.

Xfinity Flex is an IPTV item that packages up popular streaming apps like Netflix, Amazon Prime movie, HBO, etc., along side free resources of streaming content such as for example YouTube, Pluto television, Tubi television, and Xumo in one single easy-to-navigate experience. A brand new “Free to me” part in the Flex guide allows you to start to see the significantly more than 10,000 free programs and films that are offered through the streaming that is free, based on Comcast. NBCUniversal’s Peacock solution will be the next add-on option, since will Hulu. Flex users can find or lease films and shows through the integral electronic shop, and if you’re a films Anywhere client you have access to your locker through the Flex screen too.

It is all done in the Xfinity Flex set-top package, a little impact 4K UHD device that is included with a remote that is voice-capable. Internet-only customers obtain the Flex package, the remote, plus the solution to lease extra Flex containers for their other TVs at $5 each month.

Xfinity Flex provides cord-cutters with a well-designed device that aggregates all their streaming choices in one single destination as well as in therefore doing, efficiently produces an innovative new competitor for Apple’s TV App, which aims to perform some thing that is same. Xfinity Flex also can behave as an internet and smart home control center, with choices like seeing your Wi-Fi passwords, switching on / off Wi-Fi usage of different products in the home, viewing video clip feeds from their digital digital cameras and arming or disarming their property safety systems.

A lot more notably from Comcast’s viewpoint, later on this season, Flex customers can upgrade towards the complete variety of Xfinity X1 cable networks — including a DVR function — should they decide that cutting the cable has proven an excessive amount of a sacrifice from a television viewpoint.

If you’re millionairematch a preexisting Flex customer, you need to visit your $5 each month cost immediately disappear from your own bill, however if it does not, contact Comcast to have it eliminated. You need to call or drop by a Comcast Xfinity retail store to pick up the free set-top box if you’re an internet-only customer who wants to get on board with the free offer.

We’ll enhance this short article when Comcast announces that the free offer has been distributed around its non-rental-based internet-only clients.

Updated October 23, 2019: Added brand brand brand new details Comcast that is affecting internet-only who don’t hire their modem/router through the business.

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